Organisations committed to ending poverty worldwide.
At JJF India, we are committed to ensuring timely and efficient delivery of all materials and resources needed for our initiatives. This page provides details on our shipping and delivery processes.
All orders for materials, whether for tree plantation activities, blood donation camps, or NGO support, are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
We use reliable delivery partners to ensure your orders reach you in the best condition. Typical delivery times are:
Local Deliveries: 1-3 business days
National Deliveries: 5-7 business days
International Deliveries: 10-15 business days
Shipping charges for your order will be calculated and displayed at checkout. We offer free shipping for bulk orders and donations above a certain amount.
Once your order has shipped, you will receive an email notification with a tracking number. You can use this number to track your order on our delivery partner's website.
To cancel an order, log in to your account and go to the manage order section. In case you have placed the order without logging in, write to us at info@jjfindia.com or call us at +91 95 5284 5284.
In case you wish to cancel your order, which has already been shipped, the refund shall be initiated after we receive the shipped products back and verify the condition of the products.
The products can be exchanged or returned within 5 days post-delivery, only if the delivered products are defective or damaged. The returns shall not be accepted in the following cases:
The product is damaged due to misuse/overuse
Product is used or altered by the customer
If the request is initiated after 5 business days of order delivery
In case of a return or cancellation, the refund shall be initiated post the product is delivered back to us and the quality of the products returned are verified by us.
For prepaid orders, the amount shall be credited to your account through which the payment was done. It may take 7-10 business days for the amount to reflect in your account. For Cash on Delivery, the amount will be transferred to the Paytm account or bank account as per your preference and details shared with us.
Contact number: +91 95 5284 5284
Address: S 14/6A/6B/1, Kanhaiya Park, Belthika Nagar, Thergaon, Pimpri, Pune, Maharashtra, 411033
If you have any questions about our shipping and delivery policies, please contact us at info@jjfindia.com or call us at +91 95 5284 5284.